Privacy Policy

Claiborne Services LLC ("Claiborne Services," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit claiborneservicesllc.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described below.

Information We Collect

We collect information in a few limited ways:

• Usage data. We use Google Analytics (GA4) to understand how visitors use the Site — pages viewed, time on site, general location (city/region level), and device type. This data is aggregated and does not identify you personally.
• Cookies and tracking pixels. The Site uses cookies and a similar tracking pixel (Metricool) to support the analytics described above. You can accept or decline non-essential cookies using the banner shown when you first visit the Site, and you can change your choice at any time by clearing your browser's cookies for this Site.
• Information you provide directly. If you request a quote, fill out a contact form, or use our address autocomplete tool, we collect the information you enter — typically your name, phone number, email address, and property address — so we can respond to you.

How We Use Your Information

We use the information above to:

• Understand and improve how visitors use the Site;
• Respond to quote requests and customer inquiries;
• Maintain the security and proper functioning of the Site.

We Do Not Sell Your Information

Claiborne Services LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes. Data collected through this Site is used only by Claiborne Services LLC to understand web traffic and respond to customer inquiries.

Third-Party Service Providers

We share limited data with the following service providers solely so they can perform services on our behalf. These providers process data under their own privacy policies and are not permitted to use it for their own independent purposes:

• Google Analytics — site traffic and usage analytics
• Google Places API — address autocomplete when requesting a quote
• Metricool — site traffic analytics

Your Choices

You can control tracking on this Site by:

• Choosing "Decline" on the cookie consent banner;
• Adjusting your browser settings to block or delete cookies;
• Installing the Google Analytics Opt-out Browser Add-on .

Data Retention

We retain quote and contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records. Aggregated analytics data is retained according to Google Analytics' standard retention settings.

Children's Privacy

This Site is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

Questions about this policy or your information? Contact us:

• Email: shawn@claiborneservicesllc.com
• Phone: (615) 900-4501
• Claiborne Services LLC, serving Middle Tennessee